RIVER OAKS ASSISTED LIVING AND MEMORY CARE
1530 E. SANDY LAKE RD, Coppell, TX, 75019 · Dallas County
State violations cited
2026 · 24 cited
The facility failed to obtain pressure tests of gas piping in the facility.
Life Safety CodeCited Apr 9, 2026Corrected —
The facility failed to conduct and document a risk assessment for potential emergencies or disasters.
Life Safety CodeCited Apr 9, 2026Corrected —
The facility's plan failed to document the contact information for the EMC for the area.
Life Safety CodeCited Apr 9, 2026Corrected —
The facility's plan failed to include a process that ensures communication with the EMC.
Life Safety CodeCited Apr 9, 2026Corrected —
The facility's plan failed to include the location of a current list of the facility's resident population.
Life Safety CodeCited Apr 9, 2026Corrected —
The facility failed to notify each resident, next of kin, or legally authorized representative how to register for evacuation assistance with 2-1-1 Texas.
Life Safety CodeCited Apr 9, 2026Corrected —
The facility failed to register with 2-1-1 Texas to assist the state in identifying persons who may need assistance in a disaster.
Life Safety CodeCited Apr 9, 2026Corrected —
The facility failed to include a section addressing direction and control in the emergency preparedness and response plan.
Life Safety CodeCited Apr 9, 2026Corrected —
The facility failed to include a section addressing warning in the emergency preparedness and response plan.
Life Safety CodeCited Apr 9, 2026Corrected —
The facility failed to include a section addressing communication in the emergency preparedness and response plan.
Life Safety CodeCited Apr 9, 2026Corrected —
The facility failed to include a section addressing evacuation in the emergency preparedness and response plan.
Life Safety CodeCited Apr 9, 2026Corrected —
The facility failed to include a section addressing transportation in the emergency preparedness and response plan.
Life Safety CodeCited Apr 9, 2026Corrected —
The facility failed to include a section addressing health and medical needs in the emergency preparedness and response plan.
Life Safety CodeCited Apr 9, 2026Corrected —
The facility failed to provide the required emergency preparedness and response plan training and conduct drills.
Life Safety CodeCited Apr 9, 2026Corrected —
The facility failed to obtain an inspection by the fire marshal every year and to keep documentation showing the outcome of the last inspection.
Life Safety CodeCited Apr 9, 2026Corrected —
The facility failed to have a complete fire safety plan for the protection of everyone in the facility in the event of a fire.
Life Safety CodeCited Apr 9, 2026Corrected —
The facility failed to inspect, test, and maintain carbon monoxide detection system components.
Life Safety CodeCited Apr 9, 2026Corrected —
The facility failed to inspect and test required smoke dampers.
Life Safety CodeCited Apr 9, 2026Corrected —
The facility failed to keep documentation about the fire alarm system onsite at the facility.
Life Safety CodeCited Apr 9, 2026Corrected —
The facility failed to have a program to inspect, test, and maintain the fire sprinkler system and keep records of inspection, testing, and maintenance of the fire sprinkler system.
Life Safety CodeCited Apr 9, 2026Corrected —
The facility failed to ensure equipment could be accessed to the facility could inspect, test, and service the equipment.
Life Safety CodeCited Apr 9, 2026Corrected —
The facility failed to ensure flammable and combustible liquids were not stored in buildings used by residents.
Life Safety CodeCited Apr 9, 2026Corrected —
The facility failed to store oxygen provided by the facility in a safe and sanitary manner.
Life Safety CodeCited Apr 9, 2026Corrected —
The facility failed to provide the minimum levels of illumination required in the facility.
Life Safety CodeCited Apr 9, 2026Corrected —
2025 · 16 cited
The facility failed to have sufficient staff to assure that each resident would receive the kind and amount of supervision and care required to meet basic needs.
Health VisitCited May 12, 2025Corrected —
The facility failed to ensure each resident was free from abuse and unnecessary restraints.
Health VisitCited May 12, 2025Corrected —
The facility failed to conduct required fire drills and document fire drills on the required form.
Health VisitCited May 12, 2025Corrected —
The provider failed to properly post or disclose to prospective residents the facility's normal 24-hour staffing pattern.
Health VisitCited May 12, 2025Corrected —
The facility failed to train all staff in which conditions to report to the facility manager prior to their assuming any job responsibilities.
Health VisitCited May 12, 2025Corrected —
The facility failed to keep a copy of the initial or annual search of the NAR and EMR in the employee's personnel file.
Health VisitCited May 12, 2025Corrected —
The facility failed to keep discontinued medications separate from current medications or failed to meet requirements for appropriate disposal of discontinued medications.
Health VisitCited May 12, 2025Corrected —
The facility failed to comply with Texas Food Establishment rules and local health ordinances and requirements.
Health VisitCited May 12, 2025Corrected —
The provider failed to post the facility license as required.
Health VisitCited May 12, 2025Corrected —
The facility failed to post an HHSC sign that specifies how complaints may be filed with HHSC.
Health VisitCited May 12, 2025Corrected —
The facility failed to post a copy of the most recent inspection report.
Health VisitCited May 12, 2025Corrected —
The facility failed to post the Provider Bill of Rights.
Health VisitCited May 12, 2025Corrected —
The facility failed to post the telephone number of the managing local ombudsman and the Ombudsman Program.
Health VisitCited May 12, 2025Corrected —
The provider failed to post the facility's normal 24- hour staffing patterns.
Health VisitCited May 12, 2025Corrected —
The facility failed to post HHSC telephone hotline number to report suspected abuse, neglect, or exploitation.
Health VisitCited May 12, 2025Corrected —
The facility failed to ensure each resident was free from abuse, neglect, and exploitation.
Health VisitCited May 12, 2025Corrected —
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