Wholehearted Senior Living at Castle Hills

The facility failed to report incidents of abuse, neglect, or exploitation to HHSC's state office, or failed to follow its own internal policies regarding abuse, neglect, or exploitation.

Health VisitCited May 29, 2026Corrected —

The facility failed to ensure each resident was free from abuse, neglect, and exploitation.

Health VisitCited May 29, 2026Corrected —

The facility failed to train staff in the use of fire extinguishers, failed to inspect and maintain fire extinguishers, and failed to keep records of inspection and maintenance of fire extinguishers.

Life Safety CodeCited Aug 18, 2025Corrected —

The facility failed to review the plan at least annually to reflect changes in information, within 30 days following a disaster, within 30 days after a drill, and within 30 days after a change in rule or policy.

Life Safety CodeCited Aug 18, 2025Corrected —

The facility failed to include a section addressing evacuation in the emergency preparedness and response plan.

Life Safety CodeCited Aug 18, 2025Corrected —

The facility failed to include a section addressing transportation in the emergency preparedness and response plan.

Life Safety CodeCited Aug 18, 2025Corrected —

The facility failed to provide the required emergency preparedness and response plan training and conduct drills.

Life Safety CodeCited Aug 18, 2025Corrected —

The facility failed to protect hazardous areas as required by the referenced codes and standards.

Life Safety CodeCited Aug 18, 2025Corrected —

The facility failed to have an ongoing and effective pest control program and to provide insect screens on operable windows.

Life Safety CodeCited Aug 18, 2025Corrected —

The facility failed to obtain an inspection by the fire marshal every year and to keep documentation showing the outcome of the last inspection.

Life Safety CodeCited Aug 18, 2025Corrected —

The facility failed to provide smoke compartmentation where required.

Life Safety CodeCited Aug 18, 2025Corrected —

The facility failed to include a section addressing warning in the emergency preparedness and response plan.

Life Safety CodeCited Aug 18, 2025Corrected —

The facility failed to have and enforce a smoking policy.

Life Safety CodeCited Aug 18, 2025Corrected —

The facility failed to have a program to inspect, test, and maintain the fire sprinkler system and keep records of inspection, testing, and maintenance of the fire sprinkler system.

Life Safety CodeCited Aug 18, 2025Corrected —